To claim a replacement, fill out the form and we will mail you the replacement free of charge.
Required Documentation: Name of purchaser and photos of the expired product.
Submission Method: Fill out the form, show a picture of the pill and carton showing expiration date.
Customers are eligible for a free replacement if the product is not used before the expiration date.
No Expiration Guarantee only applies to products purchased on cadenceotc.com
Each customer is eligible for a total of 4 replacement products per year.
a No Expiration Guarantee
There’s nothing more frustrating than buying something important, keeping it on hand for when you need it—and then realizing it expired. That’s a waste of money, and when it comes to emergency contraception, it’s not just an inconvenience—it’s a barrier to access.
As a Public Benefits Company, we’re committed to making healthcare more affordable while running a sustainable business. This guarantee is just one more way we’re ensuring emergency contraception is always available when you need it.
Please contact customer service support@cadenceotc.com if you have questions or need help with the replacement form.